Your Reliable Transmission & Auto Repair Shop in New Windsor, NY

We hear it often: “Why is your labor rate higher than the shop down the road?” It’s a fair question—and one we’re proud to answer. At Superior Transmissions and Auto, we don’t compete to be the cheapest in town—we compete to be the best. Here’s why our labor rate is what it is, and why that matters for your car, your safety, and your wallet in the long run. 1. We Invest in the Latest Technology The vehicles on the road today aren’t what they were 10 or even 5 years ago. They’re packed with advanced electronics, integrated computer systems, and components that require precision diagnostics and programming. At Superior, we invest heavily in dealer-level scan tools, up-to-date software, and specialized equipment so we can work on your vehicle correctly the first time. Compare that to a cheaper shop that might still rely on outdated tools or "universal" scanners that miss critical details—and you’ll start to see the value in doing it right, not just doing it cheap. 2. Certified and Highly Trained Technicians Our technicians are ASE-certified and undergo continuous training to stay ahead of industry changes. We don’t just “turn wrenches”—we diagnose, troubleshoot, and repair vehicles based on deep technical knowledge and best practices. Whether it’s a full transmission rebuild, drivetrain diagnostics, or advanced programming, we do it to manufacturer-level standards, not guesswork. Shops with cheaper labor rates may not have certified techs or ongoing training, which often means longer repair times, misdiagnosed issues, and repairs that don’t hold up. 3. We Use Better Parts—Period A lower labor rate often means shortcuts on parts, too. We use OEM or high-quality aftermarket components that meet or exceed manufacturer specs. Why? Because we want the repairs to last. You’re not just paying for labor—you’re paying for peace of mind that your vehicle was repaired using the best materials available. That shop down the street? They might be putting in the cheapest part off the internet. And you’ll feel it sooner rather than later—especially when the job has to be redone. 4. We’re Licensed, Insured, and Accountable Superior Transmissions and Auto is fully licensed and insured. That protects you as a customer in ways you may not even realize—whether it’s coverage in the case of an accident, accountability for workmanship, or compliance with local and state regulations. Many "cheap" shops are operating without these basic protections, putting customers at real risk. 5. You Get What You Pay For We’re not just fixing cars—we’re protecting your investment. We take pride in delivering work that lasts, and we stand behind it. A cheaper quote might look good at first glance, but when you factor in redos, unreliable repairs, and potentially unsafe outcomes, the costs pile up fast. The Bottom Line When you bring your vehicle to Superior Transmissions and Auto, you’re not just paying for labor—you’re paying for confidence, quality, safety, and longevity. We do it right the first time because we care about the long-term performance of your vehicle and your experience as a customer. So yes, our labor rate may be higher—but in the end, it’s worth every penny. The Real Cost of Cheap Repairs It’s easy to get tempted by a lower price tag, especially when car repairs are unexpected. But in this industry, “cheap” almost always comes at a cost—just not upfront. What you save today, you’ll likely pay back tomorrow in frustration, wasted time, and even more money. We’ve seen it countless times: someone brings us a vehicle that was recently “fixed” by a bargain shop. The symptoms are back—or worse. Now, not only are they paying for the original issue again, but also for the added damage caused by poor workmanship, cheap parts, or flat-out misdiagnosis. The unfortunate truth is that many shops offering rock-bottom labor rates are cutting corners somewhere: Using low-grade or incorrect parts that don’t last Skipping critical diagnostic steps to save time Employing undertrained or uncertified techs Lacking insurance or proper licensing, putting you at risk Not standing behind their work with proper warranties By the time you pay to redo the job, you’ve spent more than if it had been done properly the first time. Worse, you've likely lost valuable time without your vehicle—and trust in who to turn to next. At Superior Transmissions and Auto, we charge a fair rate for high-quality work because we refuse to cut those corners. We invest in doing it right, not doing it twice. That’s how we save you money in the long run—and that’s what real value looks like.