Asking the right questions
April 15, 2025

April 15, 2025

Don’t Get Pulled In: 

A woman is standing next to a broken down car with the hood open.

Why Asking the Right Questions Can Save Your Transmission and Your Wallet

When your transmission starts slipping or fails altogether, panic sets in fast. And in that stressful moment, it’s easy to grab onto the first offer that sounds convenient—especially when it includes something like “Free Towing.” But in the world of transmission repair, convenience can come at a cost—and often, it’s a high one.

If you’re searching for a reliable transmission shop, the most important thing you can do is ask the right questions—before you let anyone tow your vehicle, before you sign anything, and definitely before you're presented with a sky-high bill.

Why Asking the Right Questions Matters
Transmissions aren’t your average repair job. They’re complicated systems that require specialized knowledge, precision, and the right tools. Unfortunately, some places that advertise transmission work don’t actually do it themselves. Instead, they’ll try to sell you a remanufactured unit at a premium or install a used one from a junkyard—without even properly diagnosing your issue.

Even worse, the promise of “free towing” can be a bait-and-switch tactic. Once your car is in their possession, you may be pressured into costly decisions with limited options.

The Right Questions to Ask Any Transmission Shop
Before you give a shop your keys, ask them these essential questions to protect yourself and your vehicle:

1. Do you rebuild transmissions in-house?
This is one of the biggest differentiators between true transmission specialists and general repair shops. If the answer is no, they’re likely just swapping units and charging you for the markup.

2. Can you explain what’s wrong and show me the parts?
A reputable shop will walk you through what’s going on, show you the damage, and explain your options in clear terms. Transparency is key.

3. Are you recommending a rebuilt, remanufactured, or used transmission—and why?
There’s a big difference between these options. A rebuilt transmission (done in-house by a skilled technician) can be more cost-effective and reliable than a remanufactured one shipped in from somewhere else or a questionable used unit from a junkyard.

4. What kind of warranty do you offer?
Don’t settle for vague promises. A quality rebuild should come with a real warranty that protects your investment and gives you peace of mind.

5. Who is actually doing the work on my vehicle?
You have a right to know who’s working on your car. Are they certified? Do they specialize in transmissions? Make sure it’s not being outsourced or handled by a general tech without the proper training.

The “Free Towing” Trap
Here’s the hard truth: free towing is never really free. It’s a strategy. And once your vehicle is at a shop that doesn’t actually rebuild or diagnose transmissions properly, you may find yourself with limited choices—and inflated repair costs. Many customers get stuck agreeing to overpriced replacements that weren’t necessary to begin with.

We’ve seen it happen time and time again: someone gets quoted thousands for a full replacement, only to come to us and discover the issue was minor—and completely repairable.

Choose a Shop That Specializes in Transmissions
At Superior Transmissions and Auto, we don’t believe in gimmicks. We believe in skilled work, honest diagnostics, and doing what’s best for your vehicle—not what’s best for our bottom line.

We rebuild transmissions in-house, and we take pride in walking customers through exactly what’s going on and how we can fix it. Our goal is to get you back on the road safely, confidently, and without overpaying for something you didn’t need.

Have questions? We’re here to answer them—no pressure, no bait, no surprises.


Exterior view of Swedish Precision Body & Auto, featuring a bench and sign.
By Taylor Gould September 9, 2025
Don’t Forget the Vehicles on Your To-Do List!
A white car is parked in a field with trees in the background
July 15, 2025
What’s Really Going On If you own a Ford Focus—especially a model from 2012 to 2018—you’ve probably heard the words “transmission issue” more times than you’d like. The heart of most complaints? The DTC, or Dual-Clutch Transmission. At Superior Transmissions & Auto, we see these often and know exactly what makes them tick—and what makes them fail. What is a DTC Transmission, Anyway? DTC stands for Dual-Clutch Transmission. Think of it as a hybrid between a manual and an automatic transmission. It has two clutches—one for odd gears and one for even gears—allowing for faster, smoother gear shifts (in theory). It’s designed for fuel efficiency and performance, but in real-world driving, it often feels anything but smooth. Unlike a traditional automatic that uses a torque converter, the DTC in the Ford Focus behaves more like a computer-controlled manual transmission. It can feel jerky at low speeds, hesitate when shifting, or seem like it’s slipping—especially in stop-and-go traffic. Why the Ford Focus DTC is So Problematic The biggest issues with these transmissions usually boil down to the clutch system and internal actuators. In many cases, the vehicle will: Shudder on acceleration Struggle to find or hold a gear Flash the "Transmission Hot" warning Show DTC codes (diagnostic trouble codes) for clutch actuator failure or internal gear ratio errors Ford has acknowledged many of these problems through service bulletins and extended warranties—but even those come with limits. How We Handle Ford DTC Transmissions At Superior Transmissions & Auto, we don’t just throw parts at these issues. We diagnose them thoroughly to pinpoint exactly what’s going on. Often, the root cause is worn or contaminated clutch packs, failed shift actuators, or broken internal components in the TCM (Transmission Control Module). Here’s how we handle DTC repairs: 1. Complete Diagnostic Scan We start with a full scan of the transmission’s computer to identify stored trouble codes. This gives us insight into clutch position, actuator performance, and gear engagement. 2. Clutch Replacement The most common repair is replacing the dual-clutch assembly. These clutches wear prematurely, especially in traffic-heavy areas. We use upgraded parts and take the time to properly recalibrate everything during reinstallation. 3. Actuator & TCM Checks We test the transmission’s shift actuators and often recommend replacement if there are engagement issues or hesitation. In some cases, the TCM may also need programming or replacement. 4. Adaptive Relearn & Road Testing Once the repair is complete, we perform an adaptive relearn procedure and extensive road testing to ensure the transmission shifts correctly under all driving conditions. A Different Drive—And a Different Kind of Fix Driving a DTC-equipped Focus isn’t like driving a standard automatic—and that’s part of the confusion for many drivers. It’s normal for the car to feel a little “clunky” at low speeds. But grinding, slipping, or delayed shifts? Those are not normal. If you’re dealing with a misbehaving Focus transmission, don’t just live with it. And don’t let someone tell you “it’s just how they drive.” We’ve rebuilt countless DTCs, replaced dozens of clutches, and know these systems inside and out. Bring It to the Experts Not every shop will work on DTCs—some won’t touch them at all. At Superior Transmissions & Auto, we specialize in them. Whether you need a diagnostic, a clutch replacement, or a complete rebuild, we’ve got the tools, training, and experience to get your Focus back on the road—the right way. �55357;�56525; Located in New Windsor, NY �55357;�56507; Schedule your appointment right on our website! �55357;�56615; Trust the shop that knows transmissions inside and out. Superior Transmissions & Auto Bringing transparency—and performance—back to auto repair.
A close up of a gear with a belt attached to it.
July 15, 2025
Why That Matters for Your Car At Superior Transmissions & Auto, we’re proud to say we’re the only shop in the area that rebuilds Continuously Variable Transmissions (CVTs) — and that’s not just a cool brag. It speaks volumes about our experience, our commitment to our craft, and the level of trust you can place in us when your vehicle needs serious work. What Even Is a CVT? A CVT (Continuously Variable Transmission) is not your average transmission. Unlike traditional automatic or manual transmissions, which have a fixed number of gears, a CVT doesn’t have gears at all. Instead, it uses a system of pulleys and a steel belt to provide a seamless range of gear ratios. This allows for smoother acceleration, improved fuel efficiency, and a more consistent driving experience. Sounds great, right? It is — until something goes wrong. Why Most Shops Don’t Touch CVTs Here’s the thing: CVTs are a completely different animal than standard automatics. Rebuilding one isn’t just a matter of replacing worn-out clutches or seals. You need specialized tools, diagnostic software, and, most importantly, in-depth knowledge of how each specific CVT design works — and they vary a lot between manufacturers like Nissan, Subaru, Honda, and Toyota. Most general repair shops — even ones that dabble in transmissions — will tell you flat-out: “We don’t rebuild CVTs.” Why? Complex internals: CVTs rely on precise hydraulic and electronic controls. One wrong move and it’s toast. Lack of training: Most techs aren’t trained in CVT rebuild procedures, especially since many manufacturers don’t even sell internal parts. Special equipment required: You can’t rebuild a CVT with just a socket set and a transmission jack. The tools alone are a barrier. OEM discouragement: A lot of manufacturers push for full replacement instead of repair — leading shops to avoid the risk and effort of a rebuild. Why Superior Can and Does Rebuild CVTs At Superior Transmissions & Auto, we lean into the challenge. We’ve invested in the training, equipment, and expertise to properly rebuild CVTs — and we’ve been doing it successfully. We don’t shy away from complexity — we thrive in it. When other shops say, “It can’t be rebuilt,” we say, “It just hasn’t been rebuilt here yet.” We’ve rebuilt CVTs that other shops wrote off as scrap. In fact, we’ve had customers towed to us after being told their only option was a brand new transmission or a used junkyard transmission — and we were able to save them thousands by rebuilding instead. Ultimately giving them back a better product. The Bottom Line: CVT Trouble? You Found the Right Shop If your car has a CVT and it’s slipping, shaking, or just not moving, you need someone who knows what they’re doing. We’re not just another shop that “does transmissions.” We are transmission specialists — and more importantly, we’re CVT specialists, which is something you won’t find anywhere else around here. We’re here to do the work that others won’t — and we do it right. Give us a call or schedule an appointment online. If it’s got a CVT, we’ve got you covered.
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