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What’s Really Going On If you own a Ford Focus—especially a model from 2012 to 2018—you’ve probably heard the words “transmission issue” more times than you’d like. The heart of most complaints? The DTC, or Dual-Clutch Transmission. At Superior Transmissions & Auto, we see these often and know exactly what makes them tick—and what makes them fail. What is a DTC Transmission, Anyway? DTC stands for Dual-Clutch Transmission. Think of it as a hybrid between a manual and an automatic transmission. It has two clutches—one for odd gears and one for even gears—allowing for faster, smoother gear shifts (in theory). It’s designed for fuel efficiency and performance, but in real-world driving, it often feels anything but smooth. Unlike a traditional automatic that uses a torque converter, the DTC in the Ford Focus behaves more like a computer-controlled manual transmission. It can feel jerky at low speeds, hesitate when shifting, or seem like it’s slipping—especially in stop-and-go traffic. Why the Ford Focus DTC is So Problematic The biggest issues with these transmissions usually boil down to the clutch system and internal actuators. In many cases, the vehicle will: Shudder on acceleration Struggle to find or hold a gear Flash the "Transmission Hot" warning Show DTC codes (diagnostic trouble codes) for clutch actuator failure or internal gear ratio errors Ford has acknowledged many of these problems through service bulletins and extended warranties—but even those come with limits. How We Handle Ford DTC Transmissions At Superior Transmissions & Auto, we don’t just throw parts at these issues. We diagnose them thoroughly to pinpoint exactly what’s going on. Often, the root cause is worn or contaminated clutch packs, failed shift actuators, or broken internal components in the TCM (Transmission Control Module). Here’s how we handle DTC repairs: 1. Complete Diagnostic Scan We start with a full scan of the transmission’s computer to identify stored trouble codes. This gives us insight into clutch position, actuator performance, and gear engagement. 2. Clutch Replacement The most common repair is replacing the dual-clutch assembly. These clutches wear prematurely, especially in traffic-heavy areas. We use upgraded parts and take the time to properly recalibrate everything during reinstallation. 3. Actuator & TCM Checks We test the transmission’s shift actuators and often recommend replacement if there are engagement issues or hesitation. In some cases, the TCM may also need programming or replacement. 4. Adaptive Relearn & Road Testing Once the repair is complete, we perform an adaptive relearn procedure and extensive road testing to ensure the transmission shifts correctly under all driving conditions. A Different Drive—And a Different Kind of Fix Driving a DTC-equipped Focus isn’t like driving a standard automatic—and that’s part of the confusion for many drivers. It’s normal for the car to feel a little “clunky” at low speeds. But grinding, slipping, or delayed shifts? Those are not normal. If you’re dealing with a misbehaving Focus transmission, don’t just live with it. And don’t let someone tell you “it’s just how they drive.” We’ve rebuilt countless DTCs, replaced dozens of clutches, and know these systems inside and out. Bring It to the Experts Not every shop will work on DTCs—some won’t touch them at all. At Superior Transmissions & Auto, we specialize in them. Whether you need a diagnostic, a clutch replacement, or a complete rebuild, we’ve got the tools, training, and experience to get your Focus back on the road—the right way. 📍 Located in New Windsor, NY 💻 Schedule your appointment right on our website! 🔧 Trust the shop that knows transmissions inside and out. Superior Transmissions & Auto Bringing transparency—and performance—back to auto repair.

Why That Matters for Your Car At Superior Transmissions & Auto, we’re proud to say we’re the only shop in the area that rebuilds Continuously Variable Transmissions (CVTs) — and that’s not just a cool brag. It speaks volumes about our experience, our commitment to our craft, and the level of trust you can place in us when your vehicle needs serious work. What Even Is a CVT? A CVT (Continuously Variable Transmission) is not your average transmission. Unlike traditional automatic or manual transmissions, which have a fixed number of gears, a CVT doesn’t have gears at all. Instead, it uses a system of pulleys and a steel belt to provide a seamless range of gear ratios. This allows for smoother acceleration, improved fuel efficiency, and a more consistent driving experience. Sounds great, right? It is — until something goes wrong. Why Most Shops Don’t Touch CVTs Here’s the thing: CVTs are a completely different animal than standard automatics. Rebuilding one isn’t just a matter of replacing worn-out clutches or seals. You need specialized tools, diagnostic software, and, most importantly, in-depth knowledge of how each specific CVT design works — and they vary a lot between manufacturers like Nissan, Subaru, Honda, and Toyota. Most general repair shops — even ones that dabble in transmissions — will tell you flat-out: “We don’t rebuild CVTs.” Why? Complex internals: CVTs rely on precise hydraulic and electronic controls. One wrong move and it’s toast. Lack of training: Most techs aren’t trained in CVT rebuild procedures, especially since many manufacturers don’t even sell internal parts. Special equipment required: You can’t rebuild a CVT with just a socket set and a transmission jack. The tools alone are a barrier. OEM discouragement: A lot of manufacturers push for full replacement instead of repair — leading shops to avoid the risk and effort of a rebuild. Why Superior Can and Does Rebuild CVTs At Superior Transmissions & Auto, we lean into the challenge. We’ve invested in the training, equipment, and expertise to properly rebuild CVTs — and we’ve been doing it successfully. We don’t shy away from complexity — we thrive in it. When other shops say, “It can’t be rebuilt,” we say, “It just hasn’t been rebuilt here yet.” We’ve rebuilt CVTs that other shops wrote off as scrap. In fact, we’ve had customers towed to us after being told their only option was a brand new transmission or a used junkyard transmission — and we were able to save them thousands by rebuilding instead. Ultimately giving them back a better product. The Bottom Line: CVT Trouble? You Found the Right Shop If your car has a CVT and it’s slipping, shaking, or just not moving, you need someone who knows what they’re doing. We’re not just another shop that “does transmissions.” We are transmission specialists — and more importantly, we’re CVT specialists, which is something you won’t find anywhere else around here. We’re here to do the work that others won’t — and we do it right. Give us a call or schedule an appointment online. If it’s got a CVT, we’ve got you covered.

When your car’s air conditioning starts blowing warm air, the first instinct for many drivers is to stop by the auto parts store, grab a can of freon, and hope for the best. But here’s the truth: fixing automotive A/C isn’t as simple as topping off a fluid. In fact, A/C systems are complex, sealed systems made up of dozens of components—each one capable of causing a leak or failure. At Superior Transmissions & Auto, we’ve seen it all—from large, obvious failures to tiny pinhole leaks that require methodical testing to track down. Diagnosing an A/C issue isn’t a guessing game—it’s a process that demands experience, precision, and the right tools. The Maze of Components: More Than Just Freon A modern automotive A/C system has numerous potential failure points, including: High- and low-pressure lines A/C compressor and clutch Condenser and evaporator Expansion valve or orifice tube Receiver/drier or accumulator Dozens of seals, O-rings, and fittings Even the smallest O-ring—something you can barely see—can allow refrigerant to leak out slowly over time. And when refrigerant escapes, so does the vital lubrication that keeps your A/C compressor from destroying itself. Some leaks are visible to the naked eye. Others are microscopic, only revealed under UV dye or with highly sensitive electronic leak detectors. That can of freon from the parts store? It may temporarily cool things down—if you're lucky—but if there's a leak in the system, that refrigerant will be gone in a few days, or even a few hours. Worse, overfilling the system can actually damage components. The Diagnostic Process: What Really Happens When a customer brings in a vehicle with A/C issues, we don’t just “add freon and see what happens.” We approach the problem with a systematic diagnostic process: Initial Inspection – We check pressures, listen for odd sounds, and examine the condition of the A/C clutch, compressor, and visible lines Leak Detection – We often inject UV dye into the system or use a professional-grade leak detector to pinpoint the source of refrigerant loss. Pressure Testing – Using nitrogen or compressed air, we simulate normal operating pressures to reveal even the smallest pinhole leaks. Component Testing – If we suspect a blockage or internal failure, we test individual parts like the orifice tube, expansion valve, or condenser for performance issues. Full System Evaluation – Once repairs are made, we vacuum test the system for leaks, then recharge it with the correct amount of refrigerant—not a guess or an estimate, but the exact specification for your vehicle. Experience Matters in A/C Repair There’s a reason why diagnosing and repairing A/C systems isn’t something most general repair shops—or definitely DIY YouTube videos—can handle with confidence. The blend of mechanical components, electrical controls, pressure-sensitive systems, and EPA regulations on refrigerant handling makes A/C work a specialty field. At Superior Transmissions & Auto, our team is highly trained and experienced in A/C diagnostics and repair. We’ve invested in the right equipment and have the know-how to interpret the data we gather. That’s how we can confidently find the actual issue and get your A/C blowing ice cold again—without throwing parts at the problem or wasting your time and money. Trust the Experts, Not the Can If your A/C is struggling, skipping diagnostics and reaching for a can of freon may just mask the issue—or worse, damage your system. The smartest, most cost-effective fix always starts with a proper diagnosis. Let us do what we do best—track down the issue, repair it right the first time, and send you off with crisp, cool air and peace of mind. Schedule your A/C diagnostic appointment today—right on our website—and let’s get you back to driving in comfort.

At the heart of Superior Transmissions & Auto, you’ll find more than just a shop — you’ll find a family. Owned and operated by Chris and Taylor, high school sweethearts who’ve been together for 19 years and married for 10, this business is a true labor of love in every sense of the word. Their story started with love and has grown into a mission: to bring transparency, honesty, and trust back to the automotive repair industry — the kind of old-school values your grandparents' mechanic would have lived by. You know the one — he’d shake your hand, look you in the eye, and treat your car like it was his own. That’s the energy Chris and Taylor bring into the shop every single day. A Family-Run Shop You Can Count On Superior Transmissions & Auto isn’t a big corporate chain — it’s a small, tight-knit crew with family roots. Chris’ brother, Harley, has been with the shop since day one. As our lead tech, Harley handles all the remove-and-replace work for transmissions with the precision of someone who’s both family and deeply skilled. You’ll find Taylor holding it down in the front office — managing all the clerical work, scheduling appointments, handling customer communications, and navigating the maze that is dealing with aftermarket warranty companies. She’s usually the first voice you’ll hear and the one making sure your questions are answered and your experience is smooth from start to finish. Chris is the shop’s heartbeat in the bay. He’s the one diagnosing complicated issues, rebuilding transmissions, programming vehicles, and making sure each job is done with precision. In fact, if the name “Chris” sounds familiar, it’s probably because it shows up in almost every one of our five-star Google reviews. That’s not by accident — it’s the result of years of dedication, skill, and the kind of customer service people don’t forget. Yes, That’s a Dog in the Office One thing you’ll notice quickly when you step into the shop: it feels like home. You might spot our nephew hanging out with an ice cream cone in the waiting room or see one of our beloved dogs lounging in the office. Rudy, Buck, Bella (our loyal miniature pinschers), and Peanut (our sassy chiweenie) are part of the shop’s heartbeat. They’re not just pets — they’re family, and around here, family is always welcome. Our Mission From day one, our mission at Superior Transmissions & Auto has been simple: do honest work, treat people with respect, and deliver repairs you can count on. We know how overwhelming and untrustworthy the auto repair world can feel. That’s why we go out of our way to make things clear, fair, and stress-free. This shop is our life — built on 19 years of partnership, 10 years of marriage, and a whole lot of dogs and busted transmissions. When you walk through our doors, you're not just another customer — you're part of something that means a lot to us. We’re proud to be your neighborhood transmission and auto repair shop, where family runs the show — and you're always welcome.

We hear it often: “Why is your labor rate higher than the shop down the road?” It’s a fair question—and one we’re proud to answer. At Superior Transmissions and Auto, we don’t compete to be the cheapest in town—we compete to be the best. Here’s why our labor rate is what it is, and why that matters for your car, your safety, and your wallet in the long run. 1. We Invest in the Latest Technology The vehicles on the road today aren’t what they were 10 or even 5 years ago. They’re packed with advanced electronics, integrated computer systems, and components that require precision diagnostics and programming. At Superior, we invest heavily in dealer-level scan tools, up-to-date software, and specialized equipment so we can work on your vehicle correctly the first time. Compare that to a cheaper shop that might still rely on outdated tools or "universal" scanners that miss critical details—and you’ll start to see the value in doing it right, not just doing it cheap. 2. Certified and Highly Trained Technicians Our technicians are ASE-certified and undergo continuous training to stay ahead of industry changes. We don’t just “turn wrenches”—we diagnose, troubleshoot, and repair vehicles based on deep technical knowledge and best practices. Whether it’s a full transmission rebuild, drivetrain diagnostics, or advanced programming, we do it to manufacturer-level standards, not guesswork. Shops with cheaper labor rates may not have certified techs or ongoing training, which often means longer repair times, misdiagnosed issues, and repairs that don’t hold up. 3. We Use Better Parts—Period A lower labor rate often means shortcuts on parts, too. We use OEM or high-quality aftermarket components that meet or exceed manufacturer specs. Why? Because we want the repairs to last. You’re not just paying for labor—you’re paying for peace of mind that your vehicle was repaired using the best materials available. That shop down the street? They might be putting in the cheapest part off the internet. And you’ll feel it sooner rather than later—especially when the job has to be redone. 4. We’re Licensed, Insured, and Accountable Superior Transmissions and Auto is fully licensed and insured. That protects you as a customer in ways you may not even realize—whether it’s coverage in the case of an accident, accountability for workmanship, or compliance with local and state regulations. Many "cheap" shops are operating without these basic protections, putting customers at real risk. 5. You Get What You Pay For We’re not just fixing cars—we’re protecting your investment. We take pride in delivering work that lasts, and we stand behind it. A cheaper quote might look good at first glance, but when you factor in redos, unreliable repairs, and potentially unsafe outcomes, the costs pile up fast. The Bottom Line When you bring your vehicle to Superior Transmissions and Auto, you’re not just paying for labor—you’re paying for confidence, quality, safety, and longevity. We do it right the first time because we care about the long-term performance of your vehicle and your experience as a customer. So yes, our labor rate may be higher—but in the end, it’s worth every penny. The Real Cost of Cheap Repairs It’s easy to get tempted by a lower price tag, especially when car repairs are unexpected. But in this industry, “cheap” almost always comes at a cost—just not upfront. What you save today, you’ll likely pay back tomorrow in frustration, wasted time, and even more money. We’ve seen it countless times: someone brings us a vehicle that was recently “fixed” by a bargain shop. The symptoms are back—or worse. Now, not only are they paying for the original issue again, but also for the added damage caused by poor workmanship, cheap parts, or flat-out misdiagnosis. The unfortunate truth is that many shops offering rock-bottom labor rates are cutting corners somewhere: Using low-grade or incorrect parts that don’t last Skipping critical diagnostic steps to save time Employing undertrained or uncertified techs Lacking insurance or proper licensing, putting you at risk Not standing behind their work with proper warranties By the time you pay to redo the job, you’ve spent more than if it had been done properly the first time. Worse, you've likely lost valuable time without your vehicle—and trust in who to turn to next. At Superior Transmissions and Auto, we charge a fair rate for high-quality work because we refuse to cut those corners. We invest in doing it right, not doing it twice. That’s how we save you money in the long run—and that’s what real value looks like.

How a TikTok Scroll Sent Us Down the Cash-for-Clunkers Rabbit Hole I was mindlessly scrolling TikTok when I came across a report breaking down the 2009 Cash for Clunkers program. What caught my eye wasn’t the $4,500 rebates or the effort to boost fuel economy—it was the insane number of vehicles now considered collectible or highly sought after that were traded in, scrapped, and lost forever. And the absolutely insane prices parts for these cars go for now online because they are so rare. We’re talking about pristine Toyota Land Cruisers, Jeep Cherokees, BMW E-series, and even a 1992 GMC Typhoon—all dumped in favor of Toyota Priuses, RAV4s, and other “efficient” replacements. As a shop that builds, restores, and saves these kinds of vehicles every day, it hit a nerve. That video lit the fuse for this blog—and reminded us that while policies change, the importance of preserving well-built, serviceable vehicles never goes out of style. A quick rewind to 2009 In the depths of the Great Recession, Congress rolled out the Car Allowance Rebate System (CARS)—better known as Cash for Clunkers. For one frenetic month (July 24 – Aug 24 2009) drivers who handed in a thirsty pre‑2000 truck, SUV or sedan could walk away with $3,500–$4,500 toward a new, fuel‑efficient vehicle. By the time the program’s $3 billion was spent, 677,081 vehicles were disabled and recycled; the average trade‑in returned 15.8 mpg, while the replacement averaged 25.4 mpg—a 61 percent jump. The casualties: ’80s and ’90s iron we now crave Because every “clunker” had to have its engine destroyed with sodium‑silicate, once‑ubiquitous rigs like the Ford Explorer, Jeep Cherokee, Chrysler minivans and GMT400 pickups vanished by the tens of thousands. Today, auction data and Hagerty’s 2025 “Bull Market” list show that 1980s‑ and 1990s‑era SUVs and Japanese sports cars are among the hottest collectibles, their values up triple digits since 2019. The Cash for Clunkers program was aimed at improving fuel economy—but in the process, it sent a generation of now-iconic vehicles to the scrapyard. These weren’t just beaters with bad mpg—they were the trucks, SUVs, and oddball imports that today’s enthusiasts would pay handsomely to restore or collect. Among the crushed: Toyota Land Cruisers (FJ60 and FJ80) – Once considered gas-guzzling dinosaurs, these now routinely fetch five figures thanks to their bulletproof drivetrains and global cult following. BMW E-Series (E30s, E28s, E34s) – Beloved for their analog feel, simple engineering, and RWD driving dynamics, many were traded in and destroyed before the "Radwood renaissance." Buick Roadmaster Wagons with wood paneling – America’s last great body-on-frame family hauler, and now a favorite of hotrodders and retro-roadtrippers alike. Hundreds of Jeep XJs (Cherokees) and TJs (Wranglers) – With simple, reliable inline-six engines and off-road credibility, these models are now sought-after platforms for builds and restorations. Toyota Supras – Early ‘90s models were traded in and destroyed before Fast & Furious nostalgia sent their values into the stratosphere. 1992 GMC Typhoon – One of only 4,697 ever made, this turbocharged AWD SUV was a muscle car in disguise. At least one was lost to the program. Ford Taurus SHO (Yamaha V6 models) – Manual transmission sport sedans that could run with Mustangs in their day. Hundreds were scrapped. Chevy Blazers, Broncos, and S-10s – Old-school 4x4s with big followings now, especially among off-road and overlanding enthusiasts. Mercedes-Benz diesels – Bulletproof W123s and W124s with legendary longevity were scrapped just because of their mpg ratings. While the environmental goals were well-intended, the automotive culture loss was real. Collectors today regularly post “Cash for Clunkers survivor” tags online, and several enthusiasts have gone so far as to build tribute vehicles to those that were crushed under the program. Did it move the climate needle? Independent studies estimate that CARS prevented ≈4.4 million metric tons of CO₂ over the lifetime of the new vehicles—roughly 0.4 % of U.S. light‑duty emissions for a single year. In policy‑speak, that made the program visible but not transformative. From Priuses then to Teslas now Many of the 2009 rebate winners chose hybrids like the Toyota Prius, which suddenly penciled out when the sticker dropped four grand. Fast‑forward to 2025 and the federal carrot is bigger: Incentive 2009 (CARS) 2025 (IRA Clean‑Vehicle Credit) Max federal benefit $4,500 (instant) $7,500 (transferable at point of sale or on tax return) Eligible tech Gas ≥22 mpg Battery‑electric, plug‑in hybrid or fuel‑cell Scrappage required? Yes—old car destroyed No—trade‑in optional IRS rules now let you hand the credit to the dealer the day you sign, and stricter battery‑content rules mean only certain EVs qualify. The policy déjà vu 2009 Cash‑for‑Clunkers 2025 EV Push Jump‑start a slumping auto market after a crisis Accelerate a transition already under way Immediate MPG gain, modest lifetime CO₂ cut Steeper lifetime CO₂ cut, higher up‑front cost and grid impacts Scrapped vehicles depleted future classics Battery and mineral sourcing questions loom $4,500 maximum Up to $7,500 federal + state perks Is it working? Despite chatter of “EV fatigue,” Americans bought 1.3 million EVs in 2024—about 8 % of all new cars—while hybrids and EVs together cracked 20 % for the first time. California and New York now mandate 100 % zero‑emission new‑car sales by 2035, signaling that the incentives are only one piece of a much bigger regulatory puzzle. (cnbc.com, gov.ca.gov) What It Means for Drivers—and for Superior Transmissions & Auto 1. Beware Unintended Scarcity When policy forces older vehicles off the road, the affordable‑used market shrinks. If you’re hanging onto a beloved Wrangler, Supra, or Silverado, preserving it matters more than ever. We specialize in drivetrain rebuilds—from classic manual transmissions to modern eight‑speed automatics—helping keep irreplaceable vehicles alive and reliable. 2. Think Lifecycle, Not Just Tailpipe Scrapping a perfectly serviceable car carries its own carbon cost. A quality rebuild or differential repair can extend a vehicle’s life by a decade for a fraction of the environmental footprint of manufacturing a new one. Our nationwide warranty means you can make that green choice with confidence. 3. Make New Tech Painless Today’s $7,500 credit is finally available right at the dealership desk—no waiting for tax season. But new tech still needs service. We’ve invested in dealer‑level diagnostic software and EV‑safe equipment to handle battery / inverter cooling systems, high‑voltage drivetrains, and the complex programming that keeps them humming. 4. Mind the Supply Chain—Your Maintenance Schedule Depends on It Lithium, nickel, rare‑earth magnets: they’re the new catalytic converters. Component shortages can make a simple repair either pricey or impossible. Staying on top of routine fluid exchanges, software updates, and drivetrain inspections is your best hedge against downtime—especially for hybrid transaxles and e‑drive units. The Road Ahead Cash‑for‑Clunkers was a bold—if blunt—instrument for a gasoline age. Clean‑vehicle incentives are shaping an electric endgame. History shows that clear, immediate carrots work, but they leave fingerprints on the car community for decades. Whether you’re protecting a future classic, nursing a high‑mileage commuter, or getting acquainted with kilowatt hours for the first time, Superior Transmissions & Auto is your pit crew: Transmission & differential rebuilds (classics to modern 10‑speeds) Hybrid and EV drivetrain service with OEM‑grade tools Advanced programming & diagnostics—because software is the new wrench Fifteen years from now, collectors may mourn the first‑gen Model 3s we recycle for their batteries. Let’s keep your ride out of that pile—gas, hybrid, or electric. Schedule your diagnostic scan or preventative service with us today, and drive the future without sending history to the crusher.

Your vehicle’s transmission is one of its most complex and essential systems. Whether automatic or manual, it plays a critical role in transferring power from your engine to the wheels. But when something goes wrong, ignoring early warning signs can lead to major—and costly—repairs. At Superior Transmissions and Auto, we specialize in diagnosing and repairing transmissions, and we’ve seen firsthand how catching issues early can save our customers time, stress, and money. Below are five key warning signs that your transmission may be in trouble: 1. Slipping Gears One of the most obvious red flags is gear slippage. If your car unexpectedly changes gears while driving or has trouble staying in gear, it could mean your transmission is failing to engage properly. You might feel like the engine is revving without delivering power to the wheels—this isn’t normal and should be checked immediately. 2. Delayed or Rough Shifting A healthy transmission shifts gears smoothly and efficiently. If you notice hesitation when shifting from park to drive, or if your car jerks or clunks between gears, that’s a sign of trouble. This could be caused by low transmission fluid, worn clutch packs, or deeper internal damage. 3. Unusual Noises Grinding, whining, humming, or clunking noises—especially when your vehicle is in neutral or shifting—can all point to transmission issues. These sounds are often early signs of wear and tear inside the transmission that shouldn’t be ignored. 4. Fluid Leaks or Burnt Smell Transmission fluid is vital for keeping your system lubricated and cool. If you notice red or brown fluid under your car, or smell something burning while driving, it's time to get your transmission checked. Low or dirty fluid can quickly lead to overheating and internal damage. 5. Check Engine Light or Transmission Warning Light While it may be tempting to ignore dashboard lights, modern vehicles are equipped with sensors that detect transmission problems early. If your check engine light or a transmission warning light is on, don’t wait—get it scanned by a professional. At Superior Transmissions, we offer advanced diagnostics to pinpoint the issue fast. Don’t Wait Until It’s Too Late Transmission problems rarely go away on their own. In fact, they often get worse—and more expensive—the longer they’re left unaddressed. If you’re experiencing any of these warning signs, bring your vehicle to Superior Transmissions and Auto in New Windsor, NY. As a family-owned and operated shop with a reputation for honest work and expert repairs, we’ll give you a thorough inspection and let you know exactly what’s going on. Check out our reviews on Google and see why customers across the Hudson Valley trust Chris and the team for all things transmission. Need a Transmission Check-Up? 📍 Visit us at 997 Little Britain Road New Windsor NY 12553 📞 Call (845) 649-1362

When your vehicle starts making strange noises, slipping gears, or throwing warning lights, it’s normal to feel a mix of stress and uncertainty—especially when it comes to choosing the right repair shop. At Superior Transmissions, we know that trust doesn’t come easy in the auto repair world. That’s why we’ve built our business around transparency, communication, and integrity from day one. Here’s what you can expect when you bring your car to us—and why our approach sets us apart. A Family-Owned Shop That Treats You Like One of Our Own Superior Transmissions is a small, family-owned and operated shop based right here in New Windsor, NY. That means when you walk through our door, you’re not just another ticket number in a chain operation—you’re a neighbor. Our shop is run by people who care deeply about our community and reputation, and that personal investment shows in everything we do. We don’t answer to a corporate office. We answer to our customers, and to ourselves. Honest Diagnostics and Clear Communication One of the most frustrating parts of car trouble is the unknown. At Superior Transmissions, our technicians follow a detailed intake and diagnostic process designed to keep you informed from the moment your vehicle arrives. We start by test driving (if safe), scanning your vehicle, and placing it on the lift for a full inspection—all typically on the same day you drop it off. We document what we find clearly, so you know exactly what’s going on and why we’re recommending a particular repair. No vague language. No pressure tactics. Just real explanations and honest guidance. Meet Chris—The Name You’ll See in Our Reviews If you’ve looked us up on Google, you’ve probably noticed a trend—our customers mention Chris again and again. "Chris was amazing, explained everything clearly and made me feel confident in the repair." "Can’t recommend Superior enough—Chris and the team are truly the best." "Felt like I was talking to someone who actually cared, not just trying to sell me work I didn’t need." That’s because Chris is hands-on in the shop every day. He’s the face you’ll see when you bring your car in and the voice you’ll hear walking you through your options. His goal isn’t just to fix your car—it’s to build a relationship of trust so you feel confident coming back any time your vehicle needs attention. Transparency You Can Count On We don’t believe in surprise charges or work you didn’t authorize. Before anything is done, we provide a full estimate and walk you through what’s needed now and what can wait. And we’re always available to answer questions. We also keep notes and records on file, so if you come back for a related issue, we already know your vehicle’s history—which helps us serve you better. A Reputation Built One Honest Job at a Time With hundreds of five-star reviews on Google, our reputation is proof that people notice the difference when a shop genuinely cares. We didn’t earn those reviews overnight—we earned them by treating every customer with respect, standing by our work, and never cutting corners. In an industry where trust can be hard to find, we’re proud to be the exception. Experience the Superior Transmissions Difference Bringing your car in for service doesn’t have to be stressful. At Superior Transmissions, we make it our mission to provide a better kind of auto repair experience—one built on honesty, education, and trust. Whether you need a full transmission rebuild, a second opinion, or just want someone to finally listen to your concerns, we’re here to help. Give us a call or stop by—we’d love to show you what makes us different.

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